Refund policy

14-Day Return Window: Customers have a 14-day period from the date of purchase or delivery to initiate a return.

Returns Accepted for Damaged Items Only: We will only accept returns for items that are damaged upon receipt by the customer. This means that if the product is defective, broken, or otherwise damaged, the customer can return it within the 14-day window for a refund, exchange, or store credit.

Not Liable for Returns Sent to the Wrong Address: If a customer sends a return to an incorrect address (e.g., an address different from the one provided by us for returns), the company will not be responsible for the lost or misdirected item. Customers are advised to double-check the return address provided by the company to ensure proper delivery of their returns.